Contact

We look forward to hearing from you. You have six ways to contact us:

  • 1. Phone us any day from 8 am to 8 pm GMT time on:

    • • 0800 4488 404 [UK FREEPHONE]

    • (401) 234-0101 – our US number¹

    • (02) 8005 5908 – our Australian number¹

    • Skype¹free of charge, on: theenlightenedtraveller

    Please note:
    ¹ Our Australian, US and Skype numbers are Skype internet phone lines, not fixed lines, that enable you to contact us at your local phone rates. Please note that these lines are only attended to during French office hours – i.e., 8 am to 9 pm Paris Time. We do not have a ‘fixed’ office as such in either Australia or The USA. If we are not available to take your call, please leave us an answerphone message, with your email address and phone number, and we’ll get back to you within 24 hours. Unfortunately, the reliability of such internet phone lines can be variable. If you do have difficulties calling us, please drop us an email with your contact details and we will call you back at the earliest opportunity.

  • 2. Fax us on +44 (0)118 336 0166.

    • So that is: 00 44 118 336 0166 or 0118 336 0166 for those in the UK.

    For ecological reasons, we have chosen not to have a regular fax machine that uses paper, but instead to use paperless fax to email. Fax with a clear conscience!

  • 3. Send us an email to: info [at] walking-holidays-france.com

    • Note: we will reply to your enquiry within 24 hours. If you have not received an email from us within this time frame, please check your spam filter. If it is not there, please resend your enquiry as emails do go missing!

  • 4. Write to us at:

    • The Enlightened Traveller®
    Walking Holidays in France Ltd
    Equity House,
    4-6 School Road,
    Tilehurst,
    READING RG31 5AL
    England

  • 5. Text or Chat to us in real time [8 am to 8 pm GMT] via Skype on: theenlightenedtraveller
    or use our Live Chat website interface     to ask questions and receive immediate responses – or send us a query if the facility is closed.


  • 6. Social media:

    • You can of course follow or Like us via the following social media that we use sparingly to communicate our ideas on wider issues than just walking. We would love to hear from you on these media at:

    Facebook: http://www.facebook.com/TheEnlightenedTraveller
    Google Plus: google.com/+Enlightened-travellerCoUk
    Twitter: https://twitter.com/HikingInFrance

We are continually looking at ways to improve our customer experience and add value to what we offer. We respond to all customer feedback. If you have any comments, suggestions or feedback, please feel free to use one of the above-mentioned contact options. Thank you!

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